Getting More Help

How can I learn more about features in Application Manager powered by USA Staffing™?

This Online Help System is an excellent resource for you to stay informed of all the features in Application Manager powered by USA Staffing™ and how to use them.

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Questions about a job announcement, or about the job itself

Please refer to the job announcement in USAJOBS for all details. If your questions about the job or the job announcement are not answered there, please direct your questions to the contact named in the job announcement.

Questions about the status of your Application Package or consideration for a job

The Application Package Status page in Application Manager provides detailed information on the parts of your Application Package that you have completed and submitted, remaining steps you should take, and the outcome of each step.

Questions about how to use Application Manager

This Online Help System provides guidance for using Application Manager. You may explore topics using the Table of Contents in the window at left, or click the Index or Search tabs to search all topics. If the answer to your question is not contained in this Online Help System, you can submit your question to the Application Manager Help Desk by sending an email message to ApplicationManagerHelpDesk@opm.gov. Please mention your Application Manager User Name if possible when you write.

Reporting problems with Application Manager

To report a problem with the Application Manager, send an email message to ApplicationManagerHelpDesk@opm.gov. In your message provide the following information if possible:

• Your Application Manager User Name

• The nature of the problem

• The steps you took before the problem occurred

• The main statement of any error message you may have received. (You may attach a screen capture of the error message if you know how to do this.)

Comments and Suggestions for new features or enhancements for Application Manager

You can submit general comments and suggestions about Application Manager or the content of this Online Help System by sending an email message to ApplicationManagerHelpDesk@opm.gov.

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